ROBAR FAQ / Terms & Conditions

_______________________________________


ROBAR, as used herein, means Robar Industries Ltd. a British Columbia corporation, Les Produits Industriels Robar Inc. a Quebec corporation and Robar Distributors Ltd., a British Columbia corporation.

ENTIRE AGREEMENT: The terms and conditions stated herein constitute the entire agreement between the parties and any contrary or additional terms and conditions shall be of no effect unless agreed to in writing by an authorized officer of ROBAR. If these terms and conditions conflict with or are added to by any terms and condition of the purchaser’s order, these terms and conditions will exclusively govern and will supersede the terms and conditions of the purchaser’s order. Any change in these terms and conditions must be specifically agreed to in writing and signed by an authorized officer of ROBAR before becoming binding on ROBAR.

PRICES: All prices are stated F.O.B. (“Ex-Works ROBAR”) ROBAR’s shipping warehouse and are subject to change without notice. Prices in effect at time of shipping will apply unless a prior written quotation was obtained.

FREIGHT: All shipments to purchaser will be freight collect or prepaid-and-charge, unless the shipment qualifies for freight allowance as stated in the Freight Allowance Policy located in the price list.

TERMS OF PAYMENT: All invoices are due within 30 days. A 2% prompt pay discount may be calculated on the before-tax amount and deducted if paid within 20 days from date of invoice. A service charge of 2% per month, 24% per annum will be charged on all overdue accounts.

DELIVERIES AND DELAYS: ROBAR shall not be held liable for any delay or default in delivery of products arising out of or resulting from any cause beyond the control of ROBAR. This includes armed conflict or economic dislocation resulting therefrom; embargoes, shortage of labor or work stoppage beyond the control of ROBAR; shortages of raw materials, fuel, energy, production facilities or transportation; civil disorders of any kind; fires; floods; disaster and accidents. If such delays exceed 45 days, ROBAR may, by written notice to the purchaser, cancel the affected order as to any products then undelivered without liability. Any claim for shortages or damage in transit must be made directly with the carrier. Any claims for shortages of parts must be made within three days of receiving shipment and only if such shortages and/or damage are noted on the carrier’s Bill of Lading.

TAXES: All prices are stated before taxes. Taxes will be added when applicable and are the responsibility of the purchaser.

RETURNED GOODS: Returned goods will not be accepted without prior authorization. All goods approved for return will be subject to a restocking charge, the amount of which will be determined after an evaluation of the customer’s requested return. Products made to the purchaser’s specification and requiring special materials or sizing may not be returned. Ask for ROBAR’s returned goods policy.

CANCELLATION OF ORDERS: Any orders that are canceled will be subject to charges to the extent of the amount of labour and material already expended. Cancellation of orders already in transit will not be accepted and will be subject to the Returned Goods Policy stated above.

DISCLAIMER: ROBAR reserves the right to furnish substitutes for materials which cannot be reasonably obtained because of reasons beyond ROBAR’s control.

TITLE AND RISK: Title and risk of loss or damage to the goods passes to the purchaser upon delivery to the carrier regardless of who arranges or pays for the shipping.


ROBAR INDUSTRIES LTD.
ONE YEAR LIMITED WARRANTY:

All products manufactured and sold by Robar Industries Ltd. are warranted to be manufactured according to the specifications set by the customer and approved by Robar or to the specifications implied in any Robar literature. Goods deemed defective must be reported within one year of shipment and must be available for inspection by a Robar Representative. Such goods, if defective, will be replaced at no charge. There is no warranty implied for any costs incurred beyond the replacement cost of the defective product. There is no warranty implied if product fails or is defective due to accidental breakage, misuse or misapplication. There is no warranty whatsoever if, any products manufactured by Robar, are used in any manner not intended for.

Any claim for shortages or damage in transit must be made within three days of receiving shipment and only if such shortages and/or damage are noted on the carrier's Bill of Lading.

Robar will not be liable for any consequential, incidental or other damages or injuries incurred by the buyer or the user of the products manufactured and sold by Robar.

All claims for breach of warranty must be made in writing immediately upon discovery and sent to the Head Office of the Company and any defective products must be held for inspection by a Robar representative.

Robar does not make any warranty of the merchantability or the fitness of the products and/or parts manufactured and sold. Any references by Robar to buyer's specifications or requirements are strictly for identification purposes and the onus remains entirely on the buyer to select the appropriate product to fit the application for which it is intended.

The above Warranty may not be changed except by agreement in writing signed by an officer of Robar Industries Ltd.



Robar Industries Ltd.CALL for Information: 604.591.8811 - Toll Free 800.663.6553

Waterworks Foundry ROLOG - Logging Industrial About Robar Contact Us